Ncyhsrakuzkopcfwht9oouwxu6ovawkvbdmbiy3fspys6zydwiyuzdyjdjshqhsvbl7l

RemoteCall Starter M3 v2.0

RemoteCall Starter M3 v2.0

En app rgb wo 60

App Description

The following description comes from the Google Play Store description of the app:

With RSUPPORT RemoteCall + mobile pack, mobile Android devices can be supported in a faster

and smarter way. This is only possible with Asia’s No.1 remote support product: RemoteCall .

Agents can now support customer’s mobile devices as if they were holding it.


[Features]

1. Auto-switch between 3G & Wi-Fi
Depending on the optimum connection method, RemoteCall can switch networks automatically

without dropping the session.

2. Connect using phone numbers
Connect with the agent using the device’s phone number (no PIN code) and by tapping on the
support icon.

3. Optimized screen sharing
Our VRVD5.0 engine processes the image at its optimal point to improve speed and quality.

While, minimizing network traffic by using most efficient compressing algorithm.

4. Optimized mobile support environment
It requires about 2-30% of CPU usage (ref. 1GHz) and uses approx. 300Kbytes of memory during

the support session. All while minimizing bandwidth by lowering the amount of data

transferred.


[Installation & Usage]

- Connect using 6 digits connection code.
1. Download the app from the Market, install and tap it to launch.
2. Install and execute RemoteCall App.
3. Enter the 6 digits connection code given by the representative.
4. Accept the mobile control request (optional).
5. Connect and receive support.
6. End the app and the connection to finish the support.

- Connect using mobile device's phone number.
1. Download the app from the Market, install and tap it to launch.
2. Install and execute RemoteCall App.
3. Provide mobile device's phone number to the representative.
4. Tap on "Request Remote Control".
5. Accept the mobile control request (optional).
6. Connect and receive support.
7. End the app and the connection to finish the support.

Sensitive Permissions Used By This App
Permission What Why
Full network access Can access the internet It appears this app uses this data for internal use within the app's functionality
Close other apps Allows an application to call killBackgroundProcesses(String). Not analyzed yet
Read phone status and identity Can read phone's current state information like in-phone call, phone signal, carrier, device ID, and phone number Not analyzed yet
Modify or delete the contents of your usb storage Can write to your phone's USB storage Not analyzed yet

Privacy Analysis

Version of the app analyzed:

1.0.0.22

App was last analyzed by Privacy Grade on:

08/20/2014

Why does this app have this grade?

Our method for grading apps uses a privacy model that we built. This model is based on crowdsourced surveys that we conducted to capture people’s expectations and comfort levels with various app behaviors.

You can see more information about how we grade apps in our FAQ.

See the sensitive permissions table below the app description to see the permissions that made users of the app uncomfortable.

If you have issues about the information on this page, click the button below to send us feedback.

Send Us Feedback