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Smart Tutor for SAMSUNG Mobile

Smart Tutor for SAMSUNG Mobile

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App Description

The following description comes from the Google Play Store description of the app:

Description

Smart Tutor is an easy, quick and safe means of consulting for Android™ smart phone and tablet series. It can be used to diagnose your device remotely in order to optimize device performance and give functional advice.

Diagnoses can be requested for the following:
• Data transfer, backup and restore
• New features advice
• Software update check
• Account settings (Samsung/Google™/email/etc.)

How to get started
1. Download the "Smart Tutor" from Google play store and install on our Android device.
* From Galaxy S5, please download Smart Tutor via the Galaxy Essential widget
(this features may differ by region or nations.)
2. Make a phone call to the SAMSUNG Contact center. After agreeing "Terms and Conditions",
the phone number of contact center will be displayed.(Because it is depending on country)
3. Enter the 6 digits connection code given by a tech expert.
4. Once connected, a tech expert will diagnose your mobile.
5. If you want to terminate "Smart Tutor", please tap "Disconnect" menu.

Benefit
• Safety & Reliable
Don't worry about exposing our private information."Smart Tutor" restricts a tech expert
from accessing applications with customer's private information such as Gallery, Message,
e-mail and other throughout special features.
• Convenient & Easy
Provide remote support from our Android device quickly and easily if we can use 3G/4G or Wi-Fi.
• Features
Screen Share / Chat / Screen Lock / Application Lock

Requirement & Note
1. "Smart Tutor" works with Android OS(Above Android 2.3.6)
2. "Google Experience Device" is not supported such as "Galaxy Nexus"
3. Connection in 3G/4G Network will be chargeable according to your network data fee agreement with
your operator/Telecom. Before the connection, ensure to check Wi-Fi availability for free support
Sensitive Permissions Used By This App
Permission What Why
Read phone status and identity Can read phone's current state information like in-phone call, phone signal, carrier, device ID, and phone number Internal
Find accounts on the device Can use user's account information stored on the phone Internal
Retrieve running apps Can retrieve information on currently and recently running apps on the device It appears this app uses this data for internal use within the app's functionality
Close other apps Allows an application to call killBackgroundProcesses(String). It appears this app uses this data for internal use within the app's functionality
Full network access Can access the internet It appears this app uses this data for internal use within the app's functionality
Connect and disconnect from wi-fi Can connect to and disconnect from Wi-Fi access points It appears this app uses this data for internal use within the app's functionality
Take pictures and videos Can use camera or flashlight on the phone Not analyzed yet
Change network connectivity Allows applications to change network connectivity state. Not analyzed yet
Draw over other apps Can create alerts on other apps or parts of the user interface Not analyzed yet
Receive text messages (sms) Can receive SMS messages Not analyzed yet
Modify or delete the contents of your usb storage Can write to your phone's USB storage Not analyzed yet
Access bluetooth settings Allows applications to discover and pair bluetooth devices. Not analyzed yet
Directly call phone numbers Can call phone numbers Not analyzed yet

Privacy Analysis

Version of the app analyzed:

1.5 (build 179)

App was last analyzed by Privacy Grade on:

04/02/2015

Why does this app have this grade?

Our method for grading apps uses a privacy model that we built. This model is based on crowdsourced surveys that we conducted to capture people’s expectations and comfort levels with various app behaviors.

You can see more information about how we grade apps in our FAQ.

See the sensitive permissions table below the app description to see the permissions that made users of the app uncomfortable.

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