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Rescue + Mobile for Android

Rescue + Mobile for Android

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App Description

The following description comes from the Google Play Store description of the app:

*ONLY DOWNLOAD IF DIRECTED TO DO SO BY A SUPPORT TECHNICIAN YOU TRUST*
The Rescue + Mobile applet for Android allows support technicians to troubleshoot a problem you are having on your Android device. To use this application you must be receiving support from a technician who is using LogMeIn Rescue and will provide you a pin code to start the session.

Technicians have the ability to chat, transfer files, view system diagnostic information, pull and push APN configurations (Android 2.3), push and pull WiFi configuration, and more. Remote control is available on the latest devices from Samsung, HTC, Motorola, Huawei, Sony, Vertu, Kazam and more.

For more information or for a free trial of LogMeIn Rescue visit our website: https://www.logmeinrescue.com/

How to use:
1) Install the application
2) Launch the application from your Applications folder
3) Enter the six digit pin code given to you by your support technician
4) Allow your trusted support technician to connect to your device

Sensitive Permissions Used By This App
Permission What Why
Full network access Can access the internet It appears this app uses this data for internal use within the app's functionality
Can access the internet It appears this app uses this data for utility purposes
Pair with bluetooth devices Can connect to user's Bluetooth devices Internal
Connect and disconnect from wi-fi Can connect to and disconnect from Wi-Fi access points It appears this app uses this data for internal use within the app's functionality
Retrieve running apps Can retrieve information on currently and recently running apps on the device It appears this app uses this data for internal use within the app's functionality
Read phone status and identity Can read phone's current state information like in-phone call, phone signal, carrier, device ID, and phone number Internal
Modify or delete the contents of your usb storage Can write to your phone's USB storage Not analyzed yet
Access bluetooth settings Allows applications to discover and pair bluetooth devices. Not analyzed yet
Disable your screen lock Allows applications to disable the keyguard if it is not secure. Not analyzed yet
Receive text messages (sms) Can receive SMS messages Not analyzed yet
Draw over other apps Can create alerts on other apps or parts of the user interface Not analyzed yet
Third Party Libraries Used by this App
Library Usage
Roboguice

Privacy Analysis

Version of the app analyzed:

7.4.510

App was last analyzed by Privacy Grade on:

08/21/2014

Why does this app have this grade?

Our method for grading apps uses a privacy model that we built. This model is based on crowdsourced surveys that we conducted to capture people’s expectations and comfort levels with various app behaviors.

You can see more information about how we grade apps in our FAQ.

See the sensitive permissions table below the app description to see the permissions that made users of the app uncomfortable.

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