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HMSA's Online Care

HMSA's Online Care

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App Description

The following description comes from the Google Play Store description of the app:

Whether you are a resident of Hawaii or just visiting the Islands, HMSA’s Online Care Mobile App makes it even easier to connect to a Hawaii-licensed, HMSA-credentialed provider anytime, anywhere within the state of Hawaii.

Download the free HMSA’s Online Care mobile app to consult with a doctor from your phone or tablet.

*Certain devices are not supported and will not appear in the Google Play Store on that device (see below)

HMSA’s Online Care Mobile App lets you:
• Get expert advice from an HMSA-credentialed physician or specialist by video or phone
• Get information about providers, their medical specialty, and education
• View the visit cost
• Send a secure message to a provider
• Have prescriptions sent directly to the Pharmacy of your choice

Common symptoms discussed with HMSA's Online Care Providers:
• Diabetes and hypertension
• Bladder and urinary concerns
• Cold and flu symptoms
• Skin Conditions
• Headache, fever, ear pain
• Smoking cessation
• Medication management

See Instructions below to sync your mobile device with your HMSA’s Online Care Mobile App
_____________________________________________________________________________________
To sync mobile device with your web-version of HMSA’s Online Care account:

1. Open your HMSA’s Online Care mobile app
2. Create a 6-digit Passcode
3. Enter your information as it appears on your HMSA card in Tell us About Yourself page
4. Health Plan Information
• HMSA members: Enter your HMSA Subscriber ID beginning with the 4th letter, followed by the 12 numbers shown on your card. (e.g. R000012345678)
• Non-HMSA members: Skip this step
5. Enrollment code is optional

Existing Account Page: If you have previously registered a web-version of HMSA's Online Care, choose Email My Code: to get your PAIRINIG CODE.
• If you are an HMSA member, enter the email address you used when you enrolled in HMSA’s Online Care or the email address you updated your HOC profile with. (If you do not receive your paring code, please contact Customer Support at 1 (866) 939-6013 toll-free.)
• If you are not an HMSA member but have an HMSA Online Care account, your email is your username.

Only Choose Create New Account: if you are not an HMSA member and you have never created an Online Care Account

*Supports Android Gingerbread v2.3.3 or above
*Forward-facing camera required

Sensitive Permissions Used By This App
Permission What Why
Retrieve running apps Can retrieve information on currently and recently running apps on the device It appears this app uses this data for internal use within the app's functionality
Read phone status and identity Can read phone's current state information like in-phone call, phone signal, carrier, device ID, and phone number Internal
Can read phone's current state information like in-phone call, phone signal, carrier, device ID, and phone number It appears this app uses this data to identify users for delivering targeted advertisement
Take pictures and videos Can use camera or flashlight on the phone Internal
Full network access Can access the internet It appears this app uses this data for internal use within the app's functionality
Can access the internet It appears this app uses this data for social networking services
Can access the internet It appears this app uses this data for targeted advertising
Draw over other apps Can create alerts on other apps or parts of the user interface Not analyzed yet
Modify or delete the contents of your usb storage Can write to your phone's USB storage Not analyzed yet
Directly call phone numbers Can call phone numbers Not analyzed yet
Pair with bluetooth devices Can connect to user's Bluetooth devices Not analyzed yet
Record audio Can record audio through microphone on device Not analyzed yet
Third Party Libraries Used by this App
Library Usage
Facebook
Admob
Fiksu

Privacy Analysis

Version of the app analyzed:

7.3.0.000_00

App was last analyzed by Privacy Grade on:

09/18/2014

Why does this app have this grade?

Our method for grading apps uses a privacy model that we built. This model is based on crowdsourced surveys that we conducted to capture people’s expectations and comfort levels with various app behaviors.

You can see more information about how we grade apps in our FAQ.

See the sensitive permissions table below the app description to see the permissions that made users of the app uncomfortable.

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