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PerfectServe

PerfectServe

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App Description

The following description comes from the Google Play Store description of the app:

PerfectServe is an intelligent, unified communications platform that connects clinicians in any care setting, across the care continuum, inside or outside of your organization.
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THE PERFECTSERVE MOBILE APP LETS YOU:
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CONTACT COLLEAGUES: Send, receive and forward clinical information safely and securely with any colleague on your hospital’s medical staff. This includes clinical photos, voice messages and group messages.

SECURE CALLS: Securely call any member of your hospital’s medical staff using the Contacts list. You can also view and dial your Favorites and see a list of your Recent calls. Use the Keypad tab to call patients while protecting your caller ID privacy and to overcome caller ID block. When you return a patient call, your office number – not a personal mobile number – appears as the caller ID.

CHANGE YOUR ON-CALL SCHEDULE: Instantly sign on call, off call or change who is covering for your group. The changes you make take effect immediately.

CHANGE HOW YOU’RE REACHED: Select a contact method that has been created to suit your workflow and activate it indefinitely or for a specified period of time (e.g., Mobile Calls and Secure Voice and Text, Secure Voice and Text).

CHANGE YOUR STATUS: Automatically trigger a different call routing process based on your status (e.g., “surgery,” “in-hospital,” “with patients”).

ASSIGN PATIENTS: View inpatients assigned to your group and manage which provider is caring for each of those patients. Quickly and easily reassign patients to a different provider in your group so calls and messages route appropriately when Patient-Centered Routing is being utilized.

HELP: Access 24/7/365 personal assistance from the PerfectServe Help Center.
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PLEASE READ BEFORE DOWNLOADING
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Do not download if you are not a PerfectServe user. If you are unsure if you are a PerfectServe user, please call the 24/7/365 Help Center at 1-877-844-7727.
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SIGN-IN INSTRUCTIONS
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Upon your initial sign-in to the PerfectServe mobile app, please use your PerfectServe username and password (enter only the first part of your username – e.g., “jeff.jones”).

Sensitive Permissions Used By This App
Permission What Why
Full network access Can access the internet It appears this app uses this data for internal use within the app's functionality
Record audio Can record audio through microphone on device Internal
Read phone status and identity Can read phone's current state information like in-phone call, phone signal, carrier, device ID, and phone number Internal
Read your contacts Can read user's contact list (phone book) and phone call history Internal
Take pictures and videos Can use camera or flashlight on the phone Internal
Find accounts on the device Can use user's account information stored on the phone Not analyzed yet
Modify or delete the contents of your usb storage Can write to your phone's USB storage Not analyzed yet
Pair with bluetooth devices Can connect to user's Bluetooth devices Not analyzed yet
Directly call phone numbers Can call phone numbers Not analyzed yet

Privacy Analysis

Version of the app analyzed:

4.0.0.cc29937

App was last analyzed by Privacy Grade on:

09/19/2014

Why does this app have this grade?

Our method for grading apps uses a privacy model that we built. This model is based on crowdsourced surveys that we conducted to capture people’s expectations and comfort levels with various app behaviors.

You can see more information about how we grade apps in our FAQ.

See the sensitive permissions table below the app description to see the permissions that made users of the app uncomfortable.

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